Replace the spreadsheet with a system your team will use.

Dove365 builds secure business applications on Power Platform for healthcare, care, professional services and other regulated teams. You agree the price before we start, and the system is yours to keep.

Systems we have already built

Each one started with a team working around a gap. These are real builds, shaped to one organisation, and not fixed packages.

Start from a product

Dove365 CRM — Starter

A ready-to-configure CRM for small and growing teams, from £2,000 and live in 5–7 working days.

View Dove365 CRM — Starter →
Built for an IT support company

Service desk with a customer portal

Support requests become cases, land in the right queue, and are tracked against each customer's agreement.

  • Mailbox monitored, cases created and assigned to queues
  • Hours logged with a timer against the monthly allocation, with a full audit history
  • Kanban capacity dashboards, and a customer portal with SSO and 2FA
Built for a sales consultancy

Sales and business development

One system for the whole sales cycle, from first contact to the commission paid.

  • Leads, opportunities, prospect lists and research in one place
  • Proposals that convert to a sale item, plus an SDR commission engine
Read the case study →
Built for a medical company

Invoice processing with AI

Invoices leave for payment without anyone retyping them.

  • Read from email with AI Builder
  • Reviewed in an app, with a full audit trail
Read the case study →
Built for a police force

Incident and report capture

Officers record what happened once, and the record cannot be quietly changed.

  • Checklists, involvement and sketched scenes
  • Completed forms locked, with role-based security
Read the case study →
Built for healthcare and care teams

Clinical and care systems

Information moves out of paper charts, phone calls and shared lists.

  • Patient tracking, shift handover and appointment booking

Problems teams ask us to solve

More of what we design and build. Each is shaped to one organisation, so treat these as illustrations of what is possible, not fixed packages.

Consultant managing client relationships in a CRM

Customer Relationship Management

Track clients, contacts, pipeline and activity in one structured system instead of scattered spreadsheets and inboxes.

Designed toShow the whole pipeline, so nothing is forgotten.

Operational management processes running in daily use

Operations Management

Standardise the day-to-day processes that keep the business running, with clear ownership and status at every step.

Designed toGive every step a clear owner and status, so there is less chasing.

Inspection findings captured digitally on site

Inspections

Capture inspections, findings and evidence on any device, with automatic records and follow-up actions.

Designed toKeep a consistent, traceable record of every inspection.

Membership and supporter engagement team

Membership Management

Manage members, renewals, communications and engagement from a single, reliable record of every relationship.

Designed toKeep each member's history and renewals in one record.

Field service team working with mobile tools

Field Service

Give field teams mobile access to jobs, assets and history, and keep the office updated the moment work is done.

Designed toKeep the field team and the office looking at the same up-to-date jobs.

Project tracking and milestone planning session

Project Tracking

Track projects, milestones, approvals and effort in one place, with a full audit trail for commercial decisions.

Designed toKeep delivery, approvals and decisions in one place, with a clear record.

Built in as standard, on every system

The foundation matters more than the screens. Every build starts from the same secure, controlled base.

Each system uses some or all of these Microsoft tools: Power Apps (the screens your team uses), Power Automate (steps that run themselves), Power BI (live reports), Power Pages (portals for customers), Copilot Studio (AI assistants) and Dataverse (the secure database underneath).

  • Power Apps
  • Power Automate
  • Power BI
  • Power Pages
  • Copilot Studio
  • Dataverse

Security and access

Each person sees only what they should, signs in with their normal Microsoft work login, and the records that matter keep a full audit trail.

Connects to your tools

Works with Teams, Outlook, SharePoint and Excel, and with external systems where your process needs it.

Room to grow

Start with one team or process, prove the value, then add more without rebuilding from scratch.

Ready for AI

Tidy, well-controlled data is what Microsoft's AI assistant, Copilot, needs to be useful and safe.

What you have at handover

A build is finished when your team can run it without us. You leave with the system, and the knowledge to use it.

How an engagement runs →
  • A working system, configured around your process
  • Your data migrated where it matters
  • Documentation and training for your team
  • Access set up so each group sees only what it should
  • Optional support, only if you want it

Before you commission a build

The questions that come up when a team is weighing a first business application.

Ask us something else
What is a business solution, exactly?

An app or system built around how your organisation works, using Microsoft Power Platform. It brings your records, workflow and reporting into one secure place that connects to Microsoft 365.

How is it different from off-the-shelf software?

Off-the-shelf software makes your team work its way. We shape the system around how your organisation already works, on a platform that is built to grow, so you get a close fit without a fully bespoke build.

Can we start with just one process?

Yes, and we recommend it. Most work starts with one team or process. Once it is proven, adding the next one is quicker, because the foundation is already in place.

Will it work with Teams, Outlook and SharePoint?

Yes. Solutions connect to Teams, Outlook, SharePoint and Excel, and to external systems where needed, so people stay in the tools they already use.

How do licences work for a business application?

Microsoft charges for the apps we build either per person or per app. At scoping we work out which fits your team and your budget, so you know the ongoing licence cost before you commit to the build.

Show us the spreadsheet that runs your business.

Bring the file, the inbox or the folder of forms. We will tell you whether it is worth building a system around.